We are searching for check here a motivated Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will resolve customer inquiries promptly, escalate complex issues to the appropriate team members, and contribute in the enhancement of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.
If you are excited about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you passionate about providing exceptional customer support? Do you have excellent communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides customer care solutions. Our workforce is committed to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer queries in a timely and courteous manner
* Handling with customer issues
* Recording customer history
An excellent opportunity to work with a dynamic team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected].
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will address concerns in a timely and helpful manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of interaction for customers seeking assistance via our online chat platform. You'll deliver prompt and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will require communicating with customers in a professional and warm manner.
- You will also be responsible for handling a variety of customer concerns
- Eclerx offers a dynamic work environment with opportunities for development.